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Wholesale Line Rental Briefings

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Urgent

Critical information requiring immediate attention

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Important information requiring action(s) to be taken

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For Info

General information

July, 2010

Name Review date  
Renumber and Number Selection Charging 29/07/2010
WLR034/10
IT Customer Engagement-Notification of DEDs re-platforming for WLR 16/07/2010
WLR033/10
New WLR3 Product Establishment Quick Guide 16/07/2010
WLR032/10
Special offer for Saturday appointments for repair (T2R) 14/07/2010
WLR031/10
WLR2 Withdrawal - Update on the withdrawal milestones and CP impacts 14/07/2010
WLR030/10
Renumber and Number Selection Charging 02/07/2010
WLR029/10

June, 2010

Name Review date  
Saturday appointments for Level 1 customers 25/06/2010
WLR028/10 WLR028/10 22 K
WLR3 Proactive Appointing Process Change for No Access & Missed Appointments 16/06/2010
WLR027/10 WLR027/10 22 K

May, 2010

Name Review date  
IT Customer Engagement - Notification of DEDs re-platforming for WLR 28/05/2010
WLR026/10 WLR026/10 34 K
Notice of Scheduled Outages of Openreach Billing System 12/05/2010
WLR025/10 WLR025/10 22 K
WLR3 Product Establishment (PE) - Update to the PE Process 05/05/2010
WLR024/10 WLR024/10 29 K
Changes to WLR3 published documentation for Raw Call Data 05/05/2010
WLR023/10 WLR023/10 22 K

April, 2010

Name Review date  
Fault Tracker Enhancement 21/04/2010
WLR022/10 WLR022/10 35 K
IT Customer Engagement - Notification of DEDs re-platforming for WLR 20/04/2010
WLR021/10 WLR021/10 28 K
Notice of scheduled outages of the Openreach Billing System 20/04/2010
WLR020/10 WLR020/10 22 K
WLR2 Customer Service Plan Issue 43 07/04/2010
WLR019/10 WLR019/10 27 K
WLR3 Customer Service Plan issue 12 07/04/2010
WLR018/10 WLR018/10 26 K

March, 2010

Name Review date  
Enhancement to the Site Office Product 31/03/2010
WLR017/10 WLR017/10 22 K
WLR2 and WLR3 Billing User Guides updates - March 2010 31/03/2010
WLR016/10 WLR016/10 26 K
112 Silent Calls process 23/03/2010
WLR015/10 WLR015/10 22 K
Changes to WLR3 published documentation for ISDN2 23/03/2010
WLR014/10 WLR014/10 22 K
Fault and Order Tracker Web messaging functionality for WLR3 ISDN30 19/03/2010
WLR013/10 WLR013/10 22 K
WLR3 Customer Service Plan issue 11 18/03/2010
WLR012/10 WLR012/10 26 K
Wholesale Line Rental (WLR2) Service Provider Gateway Release 17.0 18/03/2010
WLR011/10 WLR011/10 29 K
Wholesale Line Rental (WLR2) Service Provider Gateway Release 17.0 18/03/2010
WLR010/10 WLR010/10 28 K
WLR2 Customer Service Plan Issue 42 16/03/2010
WLR009/10 WLR009/10 27 K
Wholesale Line Rental (WLR2) SPG Release 16.0 03/03/2010
WLR008/10 WLR008/10 22 K
Fault and Order Tracker Web messaging functionality for WLR3 ISDN30 03/03/2010
WLR007/10 WLR007/10 22 K

February, 2010

Name Review date  
Wholesale Line Rental (WLR2) Service provider Gateway Release - 4th March 2010 25/02/2010
WLR006/10 WLR006/10 26 K
Update - WLR2 withdrawal and WLR3 Adoption letter 25/02/2010
WLR005/10 WLR005/10 29 K
Update - Invitation to participate in a Pre-Order Site Office Survey trial 12/02/2010
WLR004/10 WLR004/10 21 K
Notice of scheduled outages of the Openreach billing system 12/02/2010
WLR003/10 WLR003/10 22 K
Order and Fault Tracker registration changes for WLR 11/02/2010
WLR002/10 WLR002/10 23 K
Invitation to participate in a Pre-Order Site Office Survey trial 10/02/2010
WLR001/10 WLR001/10 22 K

December, 2009

Name Review date  
WLR2 Customer Service Plan Issue 41 23/12/2009
WLR080/09 WLR080/09 22 K
Notice of Scheduled Outages of DEDS System 23/12/2009
WLR079/09 WLR079/09 22 K
WLR3 Customer Service Plan issue 10 23/12/2009
WLR078/09 WLR078/09 27 K
Wholesale Line Rental Price Changes 23/12/2009
WLR077/09 WLR077/09 26 K
Billing for Special Phone Book Entries on WLR3 16/12/2009
WLR076/09 WLR076/09 22 K
First WLR2 Withdrawal Milestone achieved 01/12/2009
WLR075/09 WLR075/09 29 K

November, 2009

Name Review date  
TCD Enhanced Process - use of Admin Control Call Divert 25/11/2009
WLR074/09 WLR074/09 22 K
WLR2 Customer Service Plan Issue 40 19/11/2009
WLR073/09 WLR073/09 23 K
Special Directory Entries (SDEs) on WLR3 18/11/2009
WLR072/09 WLR072/09 27 K
Helping CPs plan for successful WLR3 Product Establishment 11/11/2009
WLR071/09 WLR071/09 30 K
17 months until SPG no longer accepts WLR2 orders - urgent action required 04/11/2009
WLR070/09 WLR070/09 26 K
Pre-Appointment End User Contact - Automated Voice 02/11/2009
WLR069/09 WLR069/09 29 K

October, 2009

Name Review date  
Reminder that ceasing WLR lines will cease any associated broadband on the line 30/10/2009
WLR068/09 WLR068/09 21 K
Wholesale Line Rental - Line Transfer price changes 29/10/2009
WLR067/09 WLR067/09 31 K
New documentation published on WLR2 conversion scenarios 29/10/2009
WLR066/09 WLR066/09 23 K
Ofcom‘s Charge Controls for Wholesale Line Rental and Related Services 28/10/2009
WLR065/09 WLR065/09 27 K
Update - New arrangements for change to the Choose to Refuse operating platform 16/10/2009
WLR064/09 WLR064/09 24 K
Announcement - Changes to the Operating Platform for Choose to Refuse 05/10/2009
WLR063/09 WLR063/09 22 K

September, 2009

Name Review date  
WLR Analogue Basic line growth incentive scheme 17/09/2009
WLR062/09 WLR062/09 30 K
Update - WLR connection price reduction 17/09/2009
WLR061/09 WLR061/09 22 K
WLR Calling and Network Features 04/09/2009
WLR060/09 WLR060/09 28 K
WLR2 Customer Service Plan Issue 39 03/09/2009
WLR059/09 WLR059/09 21 K
WLR3 Customer Service Plan Issue 8.0 03/09/2009
WLR058/09 WLR058/09 20 K
WLR2 withdrawal reminder 02/09/2009
WLR057/09 WLR057/09 39 K

August, 2009

Name Review date  
Fault and Order Tracker Web messaging functionality trial for WLR3 ISDN30 26/08/2009
WLR056/09 WLR056/09 25 K
Changes to WLR3 published documentation for Raw Call Data 26/08/2009
WLR055/09 WLR055/09 25 K
Social Telephony Indicator Order Rejections 25/08/2009
WLR054/09 WLR054/09 25 K
Wholesale Line Rental - WLR3 Analogue Open Order Reports 14/08/2009
WLR053/09 WLR053/09 28 K
Extended Special Offer on WLR Maintenance Option Level 2 07/08/2009
WLR052/09 WLR052/09 23 K

July, 2009

Name Review date  
Update on ‘Special Offer‘ price reductions on Calling & Network Features 29/07/2009
WLR051/09 WLR051/09 22 K
Notice of Scheduled Outages of DEDS System 15/07/2009
WLR050/09 WLR050/09 26 K
WLR2 Product Handbook updated 14/07/2009
WLR049/09 WLR049/09 26 K
Wholesale Line Rental (WLR2) Release 15 Maintenance Release 12 13/07/2009
WLR048/09 WLR048/09 31 K

June, 2009

Name Review date  
WLR2 Product Handbook updated 30/06/2009
WLR047/09 WLR047/09 26 K
Updated Billing User Guides 30/06/2009
WLR046/09 WLR046/09 27 K
X-Hour Repair Trial - Openreach announces trial start 24/06/2009
WLR045/09 WLR045/09 23 K
Caller Display Corrective Invoice 24/06/2009
WLR044/09 WLR044/09 22 K
Changes to WLR3 published documentation for PSTN 24/06/2009
WLR043/09 WLR043/09 22 K
Time Related Charges (TRC) - Tempo 314 16/06/2009
WLR042/09 WLR042/09 25 K
Wholesale Line Rental (WLR2) Release 15 Maintenance Release 12 EIP 5 & 6 12/06/2009
WLR041/09 WLR041/09 30 K
Changes to the WLR2 missed appointment process 09/06/2009
WLR040/09 WLR040/09 36 K
WLR2 Product Handbook updated 05/06/2009
WLR039/09 WLR039/09 35 K
21CN Planned Engineering Works and incident communications - South Wales 01/06/2009
WLR038/09 WLR038/09 28 K

May, 2009

Name Review date  
Migration of Wholesale Line Rental Choose to Refuse 28/05/2009
WLR037/09 WLR037/09 25 K
Additional Word Ordinary/Bold Type Phonebook Entry - Corrective Invoice 28/05/2009
WLR036/09 WLR036/09 25 K
Important WLR2/WLR3 CPs with customers in Dinnet exchange area, Aberdeenshire 22/05/2009
WLR035/09 WLR035/09 62 K
Launch of WLR2 Bulk Transfer Service 22/05/2009
WLR034/09 WLR034/09 76 K
Notice of Scheduled DEDS Outages for 2009 19/05/2009
WLR033/09 WLR033/09 29 K
Wholesale Line Rental (WLR2) Service provider Gateway Release - 11th July 2009 19/05/2009
WLR032/09 WLR032/09 81 K
Order and Fault Tracker - enhancements to application 19/05/2009
WLR031/09 WLR031/09 78 K
WLR Special Offers - update 14/05/2009
WLR030/09 WLR030/09 25 K
Minor change to the WLR2 Analogue Single Line New Provide process 14/05/2009
WLR029/09 WLR029/09 74 K
Changes to WLR3 published documentation for ISDN30 and ISDN2 11/05/2009
WLR028/09 WLR028/09 79 K
Notice of Scheduled Outages of the DEDS System 11/05/2009
WLR027/09 WLR027/09 71 K
Working Line Takeover functionality for WLR3 ISDN2e - impact on WLR2 11/05/2009
WLR026/09 WLR026/09 78 K
Early Life Failure (ELF) New Process 11/05/2009
WLR025/09 WLR025/09 87 K
WLR Special Offers 08/05/2009
WLR024/09 WLR024/09 38 K

April, 2009

Name Review date  
WLR2 Product Handbook updated 29/04/2009
WLR023/09 WLR023/09 34 K
New system for ISDN30 emails 29/04/2009
WLR022/09 WLR022/09 37 K
WLR ISDN2e & ISDN30 revised product documentation 29/04/2009
WLR021/09 WLR021/09 35 K
Announcement of the withdrawal of WLR2 08/04/2009
WLR020/09 WLR020/09 36 K
WLR Basic Analogue line growth incentive scheme 03/04/2009
WLR019/09 WLR019/09 39 K
Bold Typeface Special Phonebook Entry - corrective invoice 01/04/2009
WLR018/09 WLR018/09 25 K

March, 2009

Name Review date  
Launch of WLR3 ISDN2 26/03/2009
WLR017/09 WLR017/09 82 K
WLR2 Product Handbook updated 23/03/2009
WLR016/09 WLR016/09 67 K
Change to process for WLR2 duplicate faults 17/03/2009
WLR015/09 WLR015/09 64 K
WLR 2 Provision of Telephony Services to Permanent Structures 16/03/2009
WLR014/09 WLR014/09 65 K
Service Management Centre (SMC) Call Reduction - Order & Fault Tracker 11/03/2009
WLR013/09 WLR013/09 78 K
Wholesale Line Rental (WLR2) release 15 maintenance release11 SPG outage notice 10/03/2009
WLR 012/09 WLR 012/09 24 K

February, 2009

Name Review date  
WLR2 Product Handbook updated 25/02/2009
WLR011/09 WLR011/09 59 K
Migration of Wholesale Line Rental 15 x and Route to Credit Control (RTCC) 13/02/2009
WLR010/09 WLR010/09 61 K
WLR2 ISDN30 fault closure process 11/02/2009
WLR009/09 WLR009/09 70 K
Special Offer on WLR Maintenance Option Level 2 10/02/2009
WLR008/09 WLR008/09 62 K

January, 2009

Name Review date  
Ordering Additional Phone Books on WLR3 Briefing 30/01/2009
WLR007/09 WLR007/09 57 K
Notice of Scheduled Outages of DEDS System 30/01/2009
WLR006/09 WLR006/09 61 K
EMP Release 1011 launch notification (EIP10) - WLR3 ISDN30 28/01/2009
WLR005/09 WLR005/09 35 K
EMP Release 1011 launch notification (EIP10) 28/01/2009
WLR004/09 WLR004/09 40 K
WLR3 ISDN2 Industry Pilot invitation 14/01/2009
WLR003/09 WLR003/09 74 K
Wholesale Line Rental ISDN30 - Removal Of Bulk Channel Provision Price 07/01/2009
WLR002/09 WLR002/09 59 K
Important WLR2/WLR3 CPs with customers in the Roath exchange area, S.Glamorgan 07/01/2009
WLR001/09 WLR001/09 111 K

December, 2008

Name Review date  
WLR data query and WLR CP query processes 31/12/2008
WLR076/08 WLR076/08 27 K
WLR2 and WLR3 Analogue line connection charge special offer price reduction 22/12/2008
WLR2 and WLR3 Analogue line connection charge special offer price reduction WLR2 and WLR3 Analogue line connection 33 K
Receiving updates on Number Portability order progress - UPDATED BRIEFING 21/12/2008
WLR074/08 WLR074/08 26 K
Change to process for receiving updates on Number Portability order progress 16/12/2008
WLR07308 WLR07308 26 K
Business XD - is it good for your customer? 09/12/2008
WLR072/08 WLR072/08 90 K

November, 2008

Name Review date  
Wholesale Line Rental (WLR2) release 15 maintenance release 10 - 90 day notice 19/11/2008
WLR071/08 WLR071/08 25 K
TCD Enhanced Process - use of Admin Control Call Divert (new process) 19/11/2008
WLR070/08 WLR070/08 39 K
Openreach WLR3 Directories events 17/11/2008
WLR069/08 WLR069/08 26 K
WLR3 Customer Service Plan 5.0 13/11/2008
WLR068/08 WLR068/08 25 K
Price change for 1571 and Call Minder Services 10/11/2008
WLR067/08 WLR067/08 25 K

October, 2008

Name Review date  
‘Special Offer‘ price reductions on Calling & Network Features 31/10/2008
WLR066/08 WLR066/08 26 K
Clarification on WLR2 minimum order dates 28/10/2008
WLR065/08 WLR065/08 25 K
EMP Release 1011 WLR - 90 day notice ‘Gold Scope‘ 24/10/2008
WLR064/08 WLR064/08 22 K
Withdrawal of 1471 Extra 08/10/2008
WLR063/08 WLR063/08 26 K
Openreach WLR3 Directories presentations events 03/10/2008
WLR062/08 WLR062/08 30 K
Wholesale Line Rental (WLR2) Release 15 Maintenance release 9 EIP 5 & 6 03/10/2008
WLR061/08 WLR061/08 20 K

September, 2008

Name Review date  
Withdrawal of Ex-directory Calls Offered (XDCO) 15/09/2008
WLR060/08 WLR060/08 20 K
Testing costs outside of Product Establishment for directly connecting CPs/TPIs 11/09/2008
WLR059/08 WLR059/08 26 K

August, 2008

Name Review date  
Wholesale Line Rental (WLR2) release 15 maintenance release 9 - 90 day notice 29/08/2008
WLR058/08 WLR058/08 20 K
Call Diversion Enhanced process - (new pilot process) 26/08/2008
WLR057/08 WLR057/08 25 K
Proposed contract amendments for WLR3 ISDN2 launch 22/08/2008
WLR056/08 WLR056/08 25 K
EMP Release 900 WLR Analogue - launch notification (EIP10) 20/08/2008
WLR055/08 WLR055/08 27 K
EMP Release 900 WLR ISDN30 - launch notification (EIP10) 20/08/2008
WLR054/08 WLR054/08 23 K
Wholesale Line Rental contract amendments 20/08/2008
WLR053/08 WLR53/08 20 K
EMP Release 1000 WLR - 90 day notice ‘Gold Scope‘ 13/08/2008
WLR052/08 WLR052/08 28 K

July, 2008

Name Review date  
Important information for WLR2/WLR3 CPs with end customers in the Rossington are 30/07/2008
WLR051/08 WLR051/08 29 K
EMP Release 1000 WLR - 'Silver Scope' 25/07/2008
GEN050/08 GEN050/08 27 K
Wholesale Line Rental (WLR2) Service Provider Gateway release - 4th August 2008 08/07/2008
WLR049/08 WLR049/08 6 K
WLR3 Analogue - an update 01/07/2008
WLR048/08 WLR048/08 3 K

June, 2008

Name Review date  
EMP Release 900 WLR/LLU - EIP5 45 day notification 25/06/2008
WLR047/08 WLR047/08 4 K
Wholesale Line Rental Service Provider Gateway Release 15 Maintenance Release 8 25/06/2008
WLR046/08 WLR046/08 4 K
Withdrawal of 1471 Extra 24/06/2008
WLR045/08 WLR045/08 6 K
Wholesale Line Rental (WLR2) Service Provider Gateway release - 4th August 2008 11/06/2008
WLR044/08 WLR044/08 6 K
Priority Fault Repair Service marker removal - new functional email address 10/06/2008
WLR043/08 WLR043/08 3 K
WLR3 - Billing Scenario Illustrations 09/06/2008
WLR042/08 WLR042/08 2 K
Update - WLR3 Analogue undertakings milestones 03/06/2008
WLR041/08 WLR041/08 3 K

May, 2008

Name Review date  
Digital Business - withdrawal update - important 27/05/2008
WLR040/08 WLR040/08 5 K
WLR3 - Replay details from the web and audio conference on ISDN2 inter-working 21/05/2008
WLR039/08 WLR039/08 5 K
Carrier Pre-Select: Retention of CPS across a change of address 20/05/2008
WLR038/08 WLR038/08 4 K
Clarification of TRC charging criteria for WLR3 repair tasks 20/05/2008
WLR037/08 WLR037/08 2 K
Outgoing Calls Barred 12/05/2008
WLR036/08 WLR036/08 3 K
WLR3 - Invitation to join a web and audio conference on ISDN2 inter-working 07/05/2008
WLR035/08 WLR035/08 5 K
WLR3 ISDN2 inter-working 01/05/2008
WLR034/08 WLR034/08 3 K

April, 2008

Name Review date  
Clarification on the use of LMO LVR 29/04/2008
WLR033/08 WLR033/08 3 K
EMP Release 900 WLR - 90 day notice 'Gold Scope' 25/04/2008
WLR032/08 WLR032/08 18 K
EMP Release 900 WLR3 Digital - 90 day notice 'Gold Scope' 25/04/2008
WLR031/08 WLR031/08 11 K
Launch of Wholesale Line Rental (WLR2) Release 15 maintenance release 7 22/04/2008
WLR030/08 WLR030/08 4 K
WLR3 ISDN2 product development - registration of interest 01/04/2008
WLR029/08 WLR029/08 3 K
WLR Directory entries 01/04/2008
WLR028/08 WLR028/08 6 K

March, 2008

Name Review date  
EMP Release 900 WLR PSTN & ISDN 'Silver Scope' 28/03/2008
WLR027/08 WLR027/08 64 K
Network rearrangement 18/03/2008
WLR026/08 WLR026/08 4 K
CP contact detail template for new and existing Communication Providers 18/03/2008
WLR025/08 WLR025/08 3 K
WLR2 Analogue & Digital Access fault closure process 18/03/2008
WLR024/08 WLR024/08 4 K
Notice of scheduled outages of DEDS system 18/03/2008
WLR023/08 WLR023/08 3 K
Next Wholesale Line Rental (WLR2) Service Provider Gateway release 11/03/2008
WLR022/08 WLR022/08 5 K
Withdrawal of 1471 Extra 11/03/2008
WLR021/08 WLR021/08 5 K
WLR3 ISDN30 launched and ready for service on 29th February 2008 04/03/2008
WLR020/08 WLR020/08 4 K
Equivalence Management Platform Release 900 - WLR3 bronze scope 04/03/2008
WLR019/08 WLR019/08 24 K

February, 2008

Name Review date  
Meter Pulse Facility Product - Phase 3 Withdrawal Briefing 26/02/2008
WLR018/08 WLR018/08 28 K
EMP Release 800 WLR - 60 day notice 26/02/2008
WLR017/08 WLR017/08 18 K
Openreach opens for business at Heathrow Terminal 5 26/02/2008
WLR016/08 WLR016/08 7 K
eCo Closed Fault Database - Improvements to Time Related Charging information 26/02/2008
WLR015/08 WLR015/08 6 K
Next WLR2 Service Provider Gateway release scheduled for 18 - 21 April 2008 20/02/2008
WLR014/08 WLR014/08 4 K
Template for New and Existing Communication Providers 19/02/2008
WLR013/08 WLR013/08 3 K
Equivalence Management Platform Release 800 - WLR3 CP impacting changes 15/02/2008
WLR012/08 WLR012/08 40 K
Billing commencement for WLR2 ISDN2 Route to 15x 15/02/2008
WLR011/08 WLR011/08 7 K
Out of Office Hours for Outgoing Calls Barred Debt Management process 13/02/2008
WLR010/08 WLR010/08 17 K
Survey and Day Rate Time Related Charges for use at events and exhibitions 05/02/2008
WLR009/08 WLR009/08 5 K
Wholesale Line Rental - Service Guarantee Scheme 04/02/2008
WLR008/08 WLR008/08 4 K

January, 2008

Name Review date  
Customer Service Plan Update (CSP) - Version 30 30/01/2008
WLR007/08 WLR007/08 3 K
Meter Pulse Facility withdrawal - Phase 2 update - important 30/01/2008
WLR006/08 WLR006/08 4 K
Amendment to the BT Retail Featureline conversion to WLR PSTN charge 30/01/2008
WLR005/08 WLR005/08 2 K
Calling & Network Features price change 30/01/2008
WLR004/08 WLR004/08 3 K
The launch of Wholesale Line Rental (WLR3) Release 700 on 19th January 2008 22/01/2008
WLR003/08 WLR003/08 18 K
TRC re-banding improvements for WLR3 15/01/2008
WLR002/08 WLR002/08 3 K
Launch of Wholesale Line Rental (WLR2) release 15 maintenance release 6 15/01/2008
WLR001/08 WLR001/08 4 K

December, 2007

Name Review date  
Wholesale Line Rental (WLR2) / WLR3 Supplier of Last Resort 28/12/2007
WLR129/07 WLR129/07 5 K
Equivalence Management Platform (EMP) release schedule for 2008/2009 24/12/2007
WLR128/07 WLR128/07 4 K
WLR3 ISDN30 product documentation 20/12/2007
WLR127/07 WLR127/07 10 K
WLR (WLR2) release 15 maintenance release 7 scheduled for 21/04/08 18/12/2007
WLR125/07 WLR125/07 3 K
Reduction of the MPF to WLR conversion price 18/12/2007
WLR126/07 WLR126/07 3 K
Intention to Launch WLR3 Managed End User Re-Appointment Service 12/12/2007
WLR124/07 WLR124/07 4 K
ISDN2 product deployment update presentation 11/12/2007
WLR123/07 WLR123/07 4 K
WLR(2) release 15 maintenance release 6 scheduled for 14/01/2008 11/12/2007
WLR122/07 WLR122/07 4 K
Wholesale Line Rental (WLR3) Release 700 deployment scheduled for 19/01/2008 11/12/2007
WLR121/07 WLR121/07 8 K
Wholesale Line Rental (WLR2) introduction of new Diagnostic Test Result messages 11/12/2007
WLR120/07 WLR120/07 10 K
WLR directory entry query process 11/12/2007
WLR119/07 WLR119/07 3 K
Meter Pulse Facility Withdrawal - Phase 1 update - important 04/12/2007
WLR117/07 WLR117/07 12 K
Meter Pulse Facility Withdrawal - Phase 1 update - important 04/12/2007
WLR117/07 WLR117/07 12 K

November, 2007

Name Review date  
Continuation of trial for Managed WLR3 End User Re-appointment Service 30/11/2007
WLR116/07 WLR116/07 6 K
Variation to RFS and related systems separation date for WLR3 ISDN30 28/11/2007
WLR115/07 WLR115/07 4 K
WLR2 Analogue Order Placement Guide for the Service Provider Gateway (SPG) 27/11/2007
WLR114/07 WLR114/07 7 K
WLR3 Release 700 scheduled for 19th January 2008 27/11/2007
WLR113/07 WLR113/07 17 K
Reseller Identification Detail information included on e-mail templates - WLR2 27/11/2007
WLR112/07 WLR112/07 6 K
Changes to the "WLR Appointing option" (call answering announcement) for WLR2 27/11/2007
WLR111/07 WLR111/07 14 K
WLR3 update. Agreement with Ofcom on Third Party Integrators 14/11/2007
WLR110/07 WLR110/07 6 K
WLR2 release 15 maintenance release 6 - deferred until 14th January 2008 14/11/2007
WLR109/07 WLR109/07 9 K
Outgoing Calls Barred 14/11/2007
WLR108/07 WLR108/07 7 K
Changes to subject headers for Sales Query emails for Wholesale Line Rental 06/11/2007
WLR107/07 WLR107/07 9 K
WLR3 R700 scheduled for 8th/9th December 2007 deferred to 19th/20th January 2008 01/11/2007
WLR106/07 WLR106/07 8 K

October, 2007

Name Review date  
WLR3 maintenance release 606 scheduled for 31st October 2007 30/10/2007
WLR105/07 WLR105/07 10 K
Further expansion of the Directors' Service Office (DSO) to WLR customers 25/10/2007
WLR104/07 WLR104/07 16 K
Openreach WLR2 & WLR3 delivery performance update 23/10/2007
WLR103/07 WLR103/07 7 K
WLR3 - new web pages on www.openreach.co.uk 23/10/2007
WLR102/07 WLR102/07 7 K
Customer Service Plan update (CSP) - Version 28 23/10/2007
WLR101/07 WLR101/07 6 K
WLR3 ISDN30 invitation to take part in testing phase 22/10/2007
WLR100/07 WLR100/07 6 K
IT Director's Forum 21/10/2007
WLR099/07 WLR099/07 9 K
Events and Exhibitions Product Launch - WLR3 Analogue & ISDN2 15/10/2007
WLR098/07 WLR098/07 16 K
Wholesale Line Rental (WLR3) Release 700 scheduled for 8th/9th December 2007 09/10/2007
WLR097/07 WLR097/07 6 K
Wholesale Line Rental (WLR2) release 15 maintenance release 6 - 10/12/2007 09/10/2007
WLR096/07 WLR096/07 8 K
Continuation of trial for managed WLR3 end-user re-appointment service 09/10/2007
WLR095/07 WLR095/07 7 K
WLR fulfilment - call answering problems 09/10/2007
WLR094/07 WLR094/07 6 K
Openreach Wholesale Line Rental (WLR2) Sales Query mailbox functionality/usage 09/10/2007
WLR093/07 WLR093/07 11 K

September, 2007

Name Review date  
Scheduled outage of the Geneva billing system 25/09/2007
WLR092/07 WLR092/07 6 K
Introduction of new main fault location codes 25/09/2007
WLR091/07 WLR091/07 8 K
WLR3 Release 600 launch 24/09/2007
WLR090/07 WLR090/07 29 K
WLR3 Demarcation 19/09/2007
WLR089/07 WLR089/07 7 K
Multi Line Auxiliary Care 19/09/2007
WLR088/07 WLR088/07 6 K
Wholesale Line Rental (WLR3) Release 700 scheduled for 8th / 9th December 2007 19/09/2007
WLR087/07 WLR087/07 5 K
ISDN30 Documentation - Compliance Statement (CKM1) and XML Interface 13/09/2007
WLR086/07 WLR086/07 18 K
WLR2 release 15 maintenance release 6 scheduled for 10th December 2007 11/09/2007
WLR085/07 WLR085/07 4 K
WLR2 ISDN2 Tactical EoI Product Launch - 30th September 2007 04/09/2007
WLR084/07 WLR084/07 9 K
Scheduled Outage of the Geneva Billing System 04/09/2007
WLR083/07 WLR083/07 4 K
Ofcom's Determination Regarding 070 Pre Call Announcement 04/09/2007
WLR082/07 WLR082/07 9 K

August, 2007

Name Review date  
Wholesale Line Rental (WLR2) Line Isolating Unit ordering 28/08/2007
WLR081/07 WLR081/07 7 K
Meter Pulse Facility Product - Phase 2 Withdrawal Briefing 23/08/2007
WLR080/07 WLR080/07 22 K
WLR3 Release 600 scheduled for 23rd September 2007 21/08/2007
WLR079/07 WLR079/07 29 K
WLR3 Swimlane documentation 21/08/2007
WLR078/07 WLR078/07 5 K
Order Tracker enhancements - new functionality update 21/08/2007
WLR077/07 WLR077/07 7 K
Scheduled outage of the Geneva billing system 20/08/2007
WLR076/07 WLR076/07 6 K
Trial of managed WLR3 end user appointments service 16/08/2007
WLR075/07 WLR075/07 8 K
WLR (WLR2) release 15 maintenance release 5 scheduled for 20/09/2007 14/08/2007
WLR074/07 WLR074/07 16 K
Fault tracker 01/08/2007
WLR073/07 WLR073/07 9 K

July, 2007

Name Review date  
Wholesale Line Rental (WLR3) Release 600 scheduled for 23 September 2007 30/07/2007
WLR072/07 WLR072/07 18 K
WLR2 Provision Escalation Process - Boundaries of Escalations 24/07/2007
WLR071/07 WLR071/07 10 K
Meter Pulse Facility Product - Revised Phase 1 Withdrawal Date 24/07/2007
WLR070/07 WLR070/07 21 K
Customer Service Plan (CSP) update - Version 27 24/07/2007
WLR069/07 WLR069/07 4 K
Update on recent adverse weather conditions 20/07/2007
WLR068/07 WLR068/07 7 K
WLR3 Service Guarantee Implementation 16/07/2007
WLR067/07 WLR067/07 12 K
New Features for EMP Release 600 16/07/2007
WLR066/07 WLR066/07 4 K
WLR2 Appointment Time Indicators and Next Available Time Indicator 16/07/2007
WLR065/07 WLR065/07 6 K
WLR2 release 15 maintenance release 5 scheduled for 20th September 2007 16/07/2007
WLR064/07 WLR064/07 12 K
Meter Pulse Facility Product - Revised Phase 1 Withdrawal Date 16/07/2007
WLR063/07 WLR063/07 21 K
Broadband Line Access (BLA) - Consultation Closure 16/07/2007
WLR062/07 WLR062/07 5 K
Update on recent adverse weather conditions 13/07/2007
WLR061/07 WLR061/07 6 K
Wholesale Line Rental - Contact information update 10/07/2007
WLR060/07 WLR060/07 5 K
Visit Charges 10/07/2007
WLR059/07 WLR059/07 14 K
Update on recent adverse weather conditions 10/07/2007
WLR058/07 WLR058/07 6 K
Update on recent adverse weather conditions 06/07/2007
WLR057/07 WLR057/07 9 K
Update on recent adverse weather conditions 04/07/2007
WLR056/07 WLR056/07 7 K
Openreach WLR3 Progress update 03/07/2007
WLR055/07 Openreach WLR3 Progress update 6 K
IT Director's forum 03/07/2007
WLR054/07 WLR054/07 8 K
Special Directory Entries 02/07/2007
WLR053/07 WLR053/07 8 K

June, 2007

Name Review date  
Update on recent adverse weather conditions - Openreach policy 29/06/2007
WLR052/07 WLR052/07 12 K
Severe weather conditions: Declaration of matters beyond our reasonable control 28/06/2007
WLR051/07 WLR051/07 8 K
Order and fault tracker 27/06/2007
WLR050/07 WLR050/07 12 K
WLR3 payphone line interim process 26/06/2007
WLR049/07 WLR049/07 5 K
Wholesale Line Rental (WLR2) release 15 maintenance release 5 26/06/2007
WLR048/07 WLR048/07 12 K
Notification of ISDN2 lines for events and exhibitions 26/06/2007
WLR047/07 WLR047/07 5 K
New Provison - cessation of Without Prejudice Goodwill Payment 07/06/2007
WLR046/07 WLR046/07 6 K
Introduction of TRC banding for Wholesale Line Rental Analogue 06/06/2007
WLR045/07 WLR045/07 13 K
Carrier Pre-Select (CPS) set up process issue - goodwill payment 05/06/2007
WLR044/07 WLR044/07 5 K
Temporary call diversion enhanced process - new email address 05/06/2007
WLR043/07 WLR043/07 6 K

May, 2007

Name Review date  
EMP Release 600 Update 31/05/2007
WLR042/07 WLR042/07 18 K
Bulk discount for multiple single line transfers 29/05/2007
WLR041/07 WLR041/07 5 K
Contact options for ISDN30 orders placement 22/05/2007
WLR040/07 WLR040/07 5 K
EMP response code list - new format 22/05/2007
WLR039/07 WLR039/07 8 K
Revised Withdrawal Date of Wholesale Digital Access - Digital Business Products 18/05/2007
WLR03807 WLR03807 9 K
EMP Release 600 Update 17/05/2007
WLR037/07 WLR037/07 5 K
Openreach progress against the WLR Delivery plan 17/05/2007
WLR036/07 WLR036/07 7 K
WLR3 Release 510 scheduled for 21st May 2007 09/05/2007
WLR035/07 WLR035/07 5 K
Wholesale Line Rental SPG Technical Helpdesk - change of e-mail address 09/05/2007
WLR034/07 WLR034/07 5 K
Service Provider Gateway temporarily out of service 14/07/07 and 06/10/07 01/05/2007
WLR033/07 WLR033/07 5 K

April, 2007

Name Review date  
Customer Service Plan Update (CSP) - version 26 24/04/2007
WLR032/07 WLR032/07 4 K
Openreach new Demarcation Policy-where the network ends 24/04/2007
WLR031/07 WLR031/07 11 K
Expedite Repair 24/04/2007
WLR030/07 WLR030/07 20 K
New contact number for WLR SPG Technical Helpdesk from 23rd April 2007 - amended 20/04/2007
WLR029/07 WLR029/07 5 K
WLR RELEASE 15 MAINTENANCE RELEASE 3 LAUNCHED 16/04/07 17/04/2007
WLR028/07 WLR RELEASE 15 MAINTENANCE RELEASE 3 9 K
New WLR SPG Technical Helpdesk number from 23/04/07 10/04/2007
WLR027/07 WLR027/07 6 K
Provision of Service to Temporary Structures - amended 10/04/2007
WLR026/07 WLR026/07 5 K
BuzzComm - Overview and Guidelines for use 03/04/2007
WLR025/07 WLR025/07 5 K
Provision of Service to Temporary Structures 03/04/2007
WLr024/07 WLR024/07 4 K

March, 2007

Name Review date  
Repair Service Guarantee Scheme Update 28/03/2007
WLR023/07 WLR0234/07 5 K
WLR Release 15 Maintenance Release 3 schedule 16/04/07 27/03/2007
WLR022/07 WLR022/07 10 K
New Service Provider Digital Certificate Process 27/03/2007
WLR021/07 WLR021/07 6 K
IT Director's Forum 14/03/2007
WLR020/07 WLR020/07 10 K
Service Provider Gateway (SPG) essential outage 14/03/2007
WLR019/07 WLR019/07 6 K
WLR Release 15 Maintenance Release 3 scheduled for 16th April 2007 14/03/2007
WLR018/07 WLR018/07 9 K
WLR3 naming convention / terminology 14/03/2007
WLR017/07 WLR017/07 4 K
Customer Service Plan - Version 25 02/03/2007
WLR016/07 WLR016/07 2 K

February, 2007

Name Review date  
Openreach Service Improvement - Final reminder 27/02/2007
WLR015/07 WLR015/07 7 K
Meter Pulse Facility Phase 1 Withdrawal 27/02/2007
WLR014/07 WLR014/07 24 K
EMP R500 Update 16/02/2007
WLR013/07 WLR013/07 5 K
WLR R15 Maintenance Release 3 scheduled for 16/04/07 14/02/2007
WLR012/07 WLR012/07 9 K
Openreach Service Improvement 13/02/2007
WLR011/07 WLR011/07 6 K
Temporary Call Diversion (TCD) Enhanced Process 13/02/2007
WLR010/07 WLR010/07 8 K
WLR Wholesale Access - Service Guarantee Scheme 07/02/2007
WLR009/07 WLR009/07 6 K
Amendment to Launch of Banding for WLR3 06/02/2007
WLR008/07 WLR008/07 10 K

January, 2007

Name Review date  
Network Addressing Team - contact with end users 24/01/2007
WLR007/07 WLR007/07 6 K
Changes to Customer Service Plan - Version 24 24/01/2007
WLR006/07 WLR006/07 6 K
Launch of Banding for WLR3 24/01/2007
WLR005/07 WLR005/07 12 K
Wholesale Access Cancellation Charges 15/01/2007
WLR004/07 WLR004/07 25 K
Systems Outage due to Number Portability Systems Replacement 03/01/2007
WLR003/07 WLR003/07 3 K
Reinstatement of Temporary Out of Service 03/01/2007
WLR002/07 WLR002/07 2 K
24/7 Out of Office Hours for Outgoing Calls Barred Debt Management Process 03/01/2007
WLR001/07 WLR001/07 4 K

December, 2006

Name Review date  
Reminder. Openreach Proposed Broadband Line Access Consultation 28/12/2006
WLR136/06 WLR136/06 3 K
WLR (EMP) Product Establishment Process for Communications Providers 15/12/2006
WLR135/06 WLR135/06 3 K
WLR3 Progress Update. Payment of Good Faith Allowance 13/12/2006
WLR134/06 WLR134/06 10 K
New terminology for Wholesale Access Analogue Residential & Business Lines 11/12/2006
WLR133/06 WLR133/06 2 K
Carrier Pre-Select (CPS) Set Up process issues 06/12/2006
WLR132/06 WLR132/06 6 K
Wholesale Access Release 15, Maintenance Release 2 06/12/2006
WLR131/06 WLR131/06 27 K
New WLR (EMP) contract (Issue 2) 01/12/2006
WLR130/06 WLR130/06 2 K

November, 2006

Name Review date  
WLR129/06 29/11/2006
WLR129/06 WLR129/06 6 K
WLR128/06 28/11/2006
WLR128/06 WLR128/06 2 K
WLR127/06 22/11/2006
WLR127/06 WLR127/06 2 K
WLR126/06 15/11/2006
WLR126/06 WLR126/06 4 K
WLR125/06 15/11/2006
WLR125/06 WLR125/06 8 K
WLR124/06 08/11/2006
WLR124/06 WLR124/06 10 K

October, 2006

Name Review date  
WLR123/06 25/10/2006
WLR123/06 WLR123/06 34 K
WLR122/06 25/10/2006
WLR122/06 WLR122/06 13 K
WLR121/06 18/10/2006
WLR121/06 WLR121/06 8 K
WLR120/06 18/10/2006
WLR120/06 WLR120/06 3 K
WLR119/06 18/10/2006
WLR119/06 WLR119/06 4 K
WLR118/06 11/10/2006
WLR118/06 WLR118/06 10 K
WLR117/06 04/10/2006
WLR117/06 WLR117/06 2 K
WLR116/06 04/10/2006
WLR116/06 WLR116/06 7 K
WLR115/06 02/10/2006
WLR115/06 WLR115/06 3 K

September, 2006

Name Review date  
WLR113/06 27/09/2006
WLR113/06 WLR113/06 3 K
WLR112/06 27/09/2006
WLR112/06 WLR112/06 4 K
WLR111/06 20/09/2006
WLR111/06 WLR111/06 2 K
WLR110/06 20/09/2006
WLR110/06 WLR110/06 10 K
WLR109/06 20/09/2006
wlr109/06 wlr109/06 9 K
WLR108/06 12/09/2006
WLR108/06 WLR108/06 10 K
WLR107/06 06/09/2006
WLR107/06 WLR107/06 7 K
WLR106/06 06/09/2006
WLR106/06 ISDN30 Service Levels 4 K

August, 2006

Name Review date  
WLR105/06 31/08/2006
WLR105/06 WLR105/06 4 K
WLR104/06 31/08/2006
WLR104/06 WLR104/06 4 K
WLR103/06 24/08/2006
WLR103/06 WLR103/06 6 K
WLR102/06 16/08/2006
WLR102/06 WLR102/06 4 K
WLR101/06 10/08/2006
WLR101/06 WLR101/06 3 K
WLR100/06 09/08/2006
WLR100/06 WLR100/06 3 K
WLR099/06 02/08/2006
WLR099/06 WLR099/06 4 K

July, 2006

Name Review date  
WLR098/06 31/07/2006
WLR098/06 WLR098/06 14 K
WLR097/06 26/07/2006
WLR097/06 WLR097/06 6 K
WLR096/06 26/07/2006
WLR096/06 WLR096/06 8 K
WLR095/06 19/07/2006
WLR095/06 WLR095/06 4 K
WLR094/06 19/07/2006
WLR094/06 WLR094/06 5 K
WLR093/06 19/07/2006
WLR093/06 WLR093/06 4 K
WLR092/06 19/07/2006
WLR092/06 WLR092/06 6 K
WLR091/06 19/07/2006
WLR091/06 WLR091/06 11 K
WLR090/06 13/07/2006
WLR090/06 WLR090/06 5 K
WLR089/06 05/07/2006
WLR089/06 WLR089/06 7 K
WLR088/06 05/07/2006
WLR088/06 WLR088/06 4 K
WLR087/06 05/07/2006
WLR087/06 WLR087/06 19 K

June, 2006

Name Review date  
WLR077/06 30/06/2006
WLR077/06 WLR077/06 4 K
WLR076/06 30/06/2006
WLR076/06 WLR076/06 6 K
WLR075/06 30/06/2006
WLR075/06 WLR075/06 4 K
WLR074/06 30/06/2006
WLR074/06 WLR074/06 4 K
WLR073/06 30/06/2006
WLR073/06 WLR073/06 4 K
WLR069/06 30/06/2006
WLR069/06 WLR069/06 6 K
WLR068/06 30/06/2006
WLR068/06 WLR068/06 15 K
WLR067/06 30/06/2006
WLR067/06 WLR067/06 4 K
WLR066/06 30/06/2006
WLR066/06 WLR066/06 3 K
WLR065/06 30/06/2006
WLR065/06 WLR065/06 3 K
WLR064/06 30/06/2006
WLR064/06 WLR064/06 4 K
WLR086/06 29/06/2006
WLR086/06 WLR086/06 4 K
WLR085/06 29/06/2006
WLR085/06 WLR085/06 8 K
WLR084/06 29/06/2006
WLR084/06 WLR084/06 5 K
WLR081/06 29/06/2006
WLR081/06 WLR081/06 4 K
WLR080/06 29/06/2006
WLR080/06 WLR080/06 4 K
WLR078/06 29/06/2006
WLR078/06 WLR078/06 5 K
WLR082/06 27/06/2006
WLR082/06 WLR082/06 4 K
WLR083/06 22/06/2006
WLR083/06 WLR083/06 6 K
WLR070/06 07/06/2006
WLR070/06 WLR070/06 9 K

May, 2006

Name Review date  
WLR063/06 15/05/2006
WLR063/06 WLR063/06 3 K
WLR062/06 12/05/2006
WLR062/06 WLR062/06 7 K
WLR061/06 11/05/2006
WLR061/06 WLR061/06 8 K
WLR071/06 04/05/2006
WLR071/06 WLR071/06 3 K
WLR059/06 04/05/2006
Text Direct Charging Text Direct Charging 2 K

April, 2006

Name Review date  
WLR058/06 28/04/2006
WLR058/06 WLR058/06 9 K
WLR057/06 28/04/2006
WLR057/06 WLR057/06 4 K
WLR056/06 26/04/2006
WLR056/06 WLR056/06 3 K
WLR054/06 25/04/2006
WLR054/06 WLR054/06 4 K
WLR053/06 25/04/2006
WLR053/06 WLR053/06 3 K
WLR051/06 25/04/2006
WLR051/06 WLR051/06 65 K
WLR048/06 24/04/2006
WLR048/06 WLR048/06 8 K
WLR052/06 20/04/2006
WLR052/06 WLR052/06 5 K
WLR050/06 20/04/2006
WLR050/06 WLR050/06 7 K
WLR042/06 20/04/2006
WLR042/06 WLR042/06 5 K
WLR047/06 13/04/2006
WLR047/06 WLR047/06 5 K
WLR046/06 10/04/2006
WLR046/06 WLR046/06 3 K
WLR044/06 10/04/2006
WLR044/06 WLR044/06 9 K
WLR045/06 07/04/2006
WLR045/06 WLR045/06 8 K
WLR038/06 03/04/2006
WLR038/06 WLR038/06 6 K

March, 2006

Name Review date  
WLR037/06 24/03/2006
WLR037/06 WLR037/06 68 K
WLR036/06 23/03/2006
WLR036/06 WLR036/06 17 K
WLR034/06 23/03/2006
WLR034/06 WLR034/06 3 K
WLR033/06 23/03/2006
WLR033/06 WLR033/06 9 K
WLR032/06 23/03/2006
WLR032/06 WLR032/06 5 K
WLR035/06 22/03/2006
WLR035/06 WLR035/06 8 K
WLR031/06 10/03/2006
WLR031/06 WLR031/06 9 K
WLR030/06 10/03/2006
WLR030/06 WLR030/06 7 K
WLR029/06 08/03/2006
WLR029/06 WLR029/06 7 K
WLR028/06 08/03/2006
WLR028/06 WLR028/06 6 K
WLR027/06 08/03/2006
WLR027/06 WLR027/06 5 K
WLR026/06 08/03/2006
WLR026/06 WLR026/06 3 K
WLR020/06 02/03/2006
WL020/06 WL020/06 7 K
WLR025/06 02/03/2006
WL025/06 WL025/06 13 K
WLR024/06 02/03/2006
WL024/06 WL024/06 5 K
WLR023/06 02/03/2006
WL023/06 WL023/06  132 K
WLR022/06 02/03/2006
WLR022/06 WLR022/06 5 K
WLR021/06 02/03/2006
WL021/06 WL021/06 4 K
WLR019/06 02/03/2006
WL019/06 WL019/06 5 K
WLR018/06 02/03/2006
WL018/06 WL018/06 5 K

February, 2006

Name Review date  
WLR017/06 21/02/2006
WLR017/06 WLR017/06 3 K
WLR016/06 20/02/2006
WLR016/06 WLR016/06 6 K
WLR015/06 10/02/2006
WLR015/06 WLR015/06 4 K
WLR014/06 10/02/2006
WLR014/06 WLR014/06 3 K
WLR013/06 10/02/2006
WLR013/06 WLR013/06 3 K
WLR012/06 03/02/2006
WLR012/06 WLR012/06  4 K
WLR011/06 01/02/2006
WLR011/06 WLR011/06 5 K
WLR010/06 01/02/2006
WLR010/06 WLR010/06 4 K
WLR009/06 01/02/2006
WLR009/06 WLR009/06 4 K
WLR008/06 01/02/2006
WLR008/06 WLR008/06 3 K

January, 2006

Name Review date  
WLR007/06 26/01/2006
WLR007/06 WLR007/06 4 K
WLR006/06 26/01/2006
WLR006/06 WLR006/06 9 K
WLR005/06 23/01/2006
WLR005/06 WLR005/06 8 K
WLR004/06 18/01/2006
WLR004/06 WLR004/06 86 K
WLR003/06 18/01/2006
WLR003/06 WLR003/06 8 K
WLR002/06 11/01/2006
WLR002/06 WLR002/06 17 K
WLR001/06 11/01/2006
WLR001/06 WLR001/06 6 K
SP002/06 04/01/2006
SP002/06 SP002/06 17 K
SP001/06 03/01/2006
SP001/06 SP001/06 5 K

December, 2005

Name Review date  
SP118/05 15/12/2005
SP118/05 SP118/05 4 K
SP117/05 07/12/2005
SP117/05 SP117/05 4 K