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Openreach


Wayleaves

What is a Wayleave?

Openreach will require a wayleave (consent in writing) to install, maintain, adjust, repair or alter Openreach plant under or over the development for the statutory purpose as defined in our Code of Practice. The only exception is where the owner is the person requiring the telephone service. In that case, the contract between Openreach and the owner is, in effect, the wayleave and gives Openreach permission to install cables across the land.

A wayleave should be obtained prior to installing any Openreach plant or cables.

 

Wayleaves

Openreach currently has two UK offices dealing with queries relating to wayleaves.

For enquiries relating to England, Scotland and Wales, please ring 0800 581 525 (option 4) or email wayleaves.north@openreach.co.uk or wayleaves.south@openreach.co.uk.
For enquiries relating to Northern Ireland please ring 028 9021 5716 or e-mail wayleaves.ni@bt.com.