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As part of our service, we will assign an Openreach newSite representative to your development to liaise with your construction workforce or site manager, enabling the correct stores items and quantities to be delivered direct to your site.
It is the responsibility of the Openreach newSites representative to tell you the method we will use to provide service to your site. Our preferred method, if overhead lines are in the proximity, is by telephone poles and overhead wires. If you insist on an underground service, your company will be invoiced for the costs of survey time, stores delivery, work required to connect your duct to the Openreach network, and any associated labour charges.
Material item quantities are normally supplied to keep pace with your build programme. If your project is a major undertaking and you have the necessary safe and secure storage facility, a bulk delivery of Openreach materials can be arranged (please allow 10 days for delivery).
To request materials for delivery to site, please contact your Openreach newSite representative.
See Contact Information for details of your nearest local Openreach newSite Office.
Openreach equipment is provided to you free of charge. However, it should not be misused. Openreach equipment should be used only for the purpose for which it is intended, i.e. Openreach network infrastructure. If Openreach stores items are lost, damaged or otherwise misused, your company will be charged for the cost of replacement.
