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Alteration contact

Network Alterations Contact Information

Please select the nearest location to you for details of your nearest local network alterations contact throughout the UK and Northern Ireland.

North West Scotland

Repayment Project Office

DUNDEE
PP GBTD, Telephone House
21 Ward Road
Dundee
Angus DD1 1BA
TEL: 01382 302422
FAX: 01382 302082
EMAIL: DUNDEE

 KEY AREAS

  • Aberdeen City
  • Aberdeenshire
  • Angus
  • Argyll & Bute
  • Ayrshire
  • Dumbartonshire
  • Dumfries & Galloway
  • Dundee
  • Glasgow City
  • Highland
  • Inverclyde
  • Inverness
  • Lanarkshire
  • Moray
  • Orkney
  • Perth & Kinross
  • Renfrewshire
  • Shetland
  • Western Isles

South East Scotland, Middlesborough & Newcastle

Repayment Project Office

EDINBURGH
PP GBSC, Alexander Graham Bell House
1 Lochside View
Edinburgh Park
EDINBURGH
Midlothian EH12 9DH
TEL: 0131 300 1553
FAX: 0131 339 1018
EMAIL: EDINBURGH

 

MIDDLESBOROUGH
PP ADH, Dundas Street
MIDDLESBOROUGH
Cleaveland TS1 1BA
TEL: 0164 223 5377
FAX: 0164 224 66926
EMAIL: MIDDLESBOROUGH

 

 

 

NEWCASTLE
PP 4AB, Carliol Square
NEWCASTLE
Tyne and Wear NE 1BB
TEL: 0191 269 6546
FAX: 0191 261 5018
EMAIL: NEWCASTLE
 

 

KEY AREAS

 EDINBURGH
  • East West & Mid Lothian
  • Edinburgh City
  • Falkirk
  • Fife
  • Scottish Borders
  • Stirling

MIDDLESBROUGH

  • Darlington
  • Redcar
  • Cleveland
  • Durham(South)
  • Hartlepool
  • Middlesborough
  • North Yorkshire
  • Stockton

NEWCASTLE

  • Castle Morpeth
  • Durham
  • Gateshead
  • Newcastle Upon Tyne
  • North and South Tyneside
  • Northumberland
  • Sunderland 
 

 

Liverpool, Manchester, Preston & Stoke

Repayment Project Offices

LIVERPOOL
PP 519 Lancaster House
Old Hall Street
Liverpool L3 9PY
TEL: 0151 2294961
FAX: 0151 236 2003

MANCHESTER
PP 100B 
1st Floor
Dial House
21 Chapel Street
Salford M3 7BA
TEL: 0113 807 4743
FAX:
EMAIL: MANCHESTER

 

PRESTON
PP 701B, Telephone House
Moor Lane
Preston PR1 1BA
TEL: 0113 382 9342
FAX: 01908 860705
EMAIL: PRESTON
STOKE
PP 3WW02, Telecom House
Trinity Street
Hanley
Stoke On Trent ST1 5ND
TEL: 0121 232 7078
FAX: 01332 577701
EMAIL: STOKE

 

KEY AREAS

 

LIVERPOOL
  • Merseyside
  • Parts of Halton
  • Runcorn
  • South Lancs
  • Warrington
  • Widnes 
 MANCHESTER

  • Altrincham
  • Ashton under Lyne
  • Blackfriers
  • Bury
  • Macclesfield
  • Manchester
  • Stockport
  • Trafford 
 PRESTON
  • Central Lancs
  • Cumbria
  • North Lancs 

STOKE

  • Crewe
  • Leek
  • Nantwich
  • Newcastle
  • Stafford
  • Stoke
  • Stone
  • Uttoxeter

 

Yorkshire

Repayment Project Office

 

BRADFORD
PP 1(I), Central Telephone Exch
Manchester Road
Bradford
West Yorkshire BD5 OQJ
TEL: 01274 375124
FAX: 01274 736427
EMAIL: BRADFORD

 

LEEDS
PP WGT2F Westgate TE
Cavendish Street
Leeds
West Yorkshire LS3 1LY
TEL: 0113 8074464
FAX: 0113 244 6585
EMAIL: LEEDS
SHEFFIELD
PP EH60, Eldon House
Charter Row
Sheffield S1 3EF
TEL: 0114 277 6326
FAX:
EMAIL: SHEFFIELD
YORK
PP1E  York TE
The Stonebow
York
North Yorkshire YO1 7NT
TEL: 01904 657498
FAX: 01904 657397
EMAIL: YORK

 

KEY AREAS

BRADFORD
  • Covering West Yorkshire(West)
LEEDS
  • Covering West Yorkshire(East)
SHEFFIELD
  • Barnsley
  • Chesterfield
  • Doncaster
  • Rotheram 
  • Sheffield
 YORK
  • North and East Yorkshire

 

North West Midlands

Repayment Project Office

 

KIDDERMINSTER
PP 241, Telephone Exchange
Waterloo Street
Kidderminster
Worcestershire DY10 2ED
TEL: 01905 614800
FAX: 01332 577700
EMAIL: KIDDERMINSTER

KEY AREAS

 

KIDDERMINSTER

 

  • Bridgenorth
  • Dudley
  • Evesham
  • Kidderminster
  • Pershore
  • Redditch
  • Wolverhampton
  • Worcester

Nottingham, Lincoln and Leicester

Repayment Project Office

NOTTINGHAM
PP 1B6
2 Castle Wharf
Canal Street
Nottingham
NG1 7BT
TEL: 0121 232 7717
FAX: 0115 941 0754
EMAIL: NOTTINGHAM

 

LINCOLN
PP 102, Lincoln Tel Exchange
Broadgate
Lincoln
LN2 5AA
TEL: 01522 547 256
FAX: 01522 530 774
EMAIL: LINCOLN
LEICESTER
PP C0205F, Telephone Exchange
32-34 Humberstone Road
Leicester LE5 0AQ
TEL: 01162 382672
FAX: 01162 512685
EMAIL: LEICESTER
 

 

KEY AREAS

NOTTINGHAM
  • Ashbourne Burton On Trent
  • Derby
  • Ikeston
  • Long Eaton
  • Matlock
  • Nottingham Tram
  • Sandiacre
  • Mansfield
  • Newark
  • Nottingham East

LINCOLN

  • Grimsby
  • Lincoln
  • Mablethorpe
  • Scunthorpe
 LEICESTER
  • Hinckley
  • Leicester
  • Loughborough
  • Market Harborough
  • Melton
  • Mowbray
  • Oakham
  • South Nottinghamshire
 

 

Wales

Repayment Project Office

BANGOR
Rm 15, BT TEC
Llandegai Industrial Estate
Bangor
Gwynedd LL57 4SS
Tel: 01248 362689
Fax: 01332 577702
EMAIL: Bangor 

 

CARDIFF
PP 603H, Stadium House
5 Park Street
Cardiff CF10 1NT
Tel: 02920 722220
Fax: 01332 577295
EMAIL: South Wales
NEWPORT
PP 103m Telephone Exchange
Factory Road
Newport
NP20 5FA
Tel: 01173 760150
Fax: 01332 577295
EMAIL: South Wales

SHREWSBURY
PP D13, Communications House
Harlescott Lane
Shrewsbury
SY1 3AQ
Tel: 01743 274252
Fax: 01332 577703
EMAIL: Shrewsbury

 

SWANSEA
PP 61021B, Swansea Tower
The Strand
Swansea SA1 2AB
Tel: 01792 638500
Fax: 01332 577295
EMAIL: South Wales
 

 

KEY AREAS

 BANGOR
  • Anglesey
  • Conwy
  • Denbigshire & Flintstone
  • Gwynedd
  • Wrexham

 

  CARDIFF
  • Blaenau Gwent
  • Caerphilly
  • Cardiff
  • Merthyr
  • Rhonda Cynon Taf
  • South Powys
  • Vale of Glamorgan
NEWPORT
  • Hereford
  • Monmouth
  • Newport
  • Torfaen
SHREWSBURY
  • Chester
  • Ludlow
  • North Powys
  • Shrewsbury
  • Telford  
 SWANSEA
  • Bridgend
  • Carmarthen
  • Ceredigion
  • Haverfordwest
  • Neath & Port Talbot
  • Pembroke
  • Swansea
 

 

South Midlands Birmingham and Coventry

Repayment Project Office

BIRMINGHAM
PP 2.35E, Midland ATE
60 Station St
Birmingham  B5 4AL
Tel: 0121 230 4444
Fax: 0121 6326087

EMAIL: BIRMINGHAM

COVENTRY
PP 303, Telecom Centre
Coventry
CV1 2JY
Tel: 02476 556443
Fax: 02476 556599
EMAIL: COVENTRY

 

KEY AREAS

BIRMINGHAM
  • Birmingham City Centre
  • Cannock
  • Coleshill
  • Lichfield
  • Henley in Arden
  • Halesowen
  • Solihull
  • Sutton Coldfield
  • Tipton
  • Walsall
  • Wednesbury
  • West Bromwich
COVENTRY
  • Alcester
  • Claverdon
  • Coventry 
  • Keneton
  • Kenilworth
  • Leamington Spa 
  • Meriden
  • Nuneaton
  • Rugby 
  • Southam
  • Stratford Upon Avon
  • Warwick 

 

 

South West

Repayment Project Office

e-mail: networkalts.southwest@openreach.co.uk

 

BRISTOL
PP: Grd Floor
Westbury-on-Trym Tel Exch
Grange Court Road
Westbury-on-Trym
Bristol
BS9 4DP
TEL: 0117 962 0625
FAX: 0117 962 0897

 

EXETER
PP: F3A, Exbridge House
Commercial Road
Exeter
EX2 4BB
TEL: 01392 212007
FAX: 01392 212686

GLOUCESTER
PP: 320, Gloucester TEL Exch
Bull Lane
Gloucester
GL1 2JA
Tel: 01452 878399
Fax: 01452 878398

 

SWINDON
PP: NS1A2, North Star House
North Star Avenue
Swindon
SN2 1BS
TEL: 0117 302 5126 / 5128
FAX: 01793 481657

TAUNTON
PP:201
Taunton Toneside
Wood Street
Taunton
TA11UP
TEL: 0117 376 0429
FAX: 01908 862491

 

PLYMOUTH
PP: E206R
Eastlake House
Eastlake Street
Plymouth
PL1 1BQ
TEL: 01752 235314
FAX: 01332 577734

 

KEY AREAS

BRISTOL

  • Bristol
  • Bridgewater
  • Yeovil
  • Wells
  • Weston-super-Mare
EXETER

  • Bude
  • Exeter
  • Newton Abbot
  • Oakhampton
  • Torquay

GLOUCESTER

  • Cheltenham
  • Cirencester
  • Gloucester
  • Tewkesbury

SWINDON

  • Bath
  • Chippenham
  • Malmesbury
  • Marlborough
  • Swindon
  • Trowbridge

TAUNTON

  • Barnstaple
  • Minehead
  • Taunton
  • Tiverton
  • Wellington

PLYMOUTH

  • Penzance
  • Plymouth
  • Tavistock
  • Truro

 

Thames Valley

Repayment Project Office

EMAIL: THAMES VALLEY

Oxford
PP A1.05
Spires House
5700 John Smith Drive
Oxford Business Park South
Oxford
Oxfordshire OX4 2RW
TEL: 01865 878375
FAX: 01865 718604

 

Reading
PP 203
Reading Central Tel Exchange
41 Minster Street
Reading
RG1 2JB
Tel 0118 955 9193
Fax 0118 951 0054
Aldershot Office
PP 100A
Aldershot Tel Exchange
Ordnance Road
Aldershot
GU11 2AH
Tel 01252 826073
Fax 01252 333345
Staines
PP R311
Telephone Exchange
Fairfield Avenue
Staines
Middlesex TW18 4AB
TEL: 020 8280 4270
FAX: 01784 462078

 

KEY AREAS

  ALL EXCEPT ALDERSHOT
  • Abingdon
  • Banbury
  • Bracknell
  • Didcot
  • Maidenhead
  • Newbury
  • Oxford
  • Reading
  • Skyport (Heathrow)
  • Slough
  • Staines
  • Windsor
  ALDERSHOT
  • Alton
  • Dorking
  • Farnborough
  • Farnham
  • Guildford
  • Liphook
  • Woking

East Anglia, Luton & Northampton

Repayment Project Office

CAMBRIDGE TRUNKS (SOUTH) (LNG-CB)
109- 117 Long Road
Cambridge
Cambridgeshire
CB2 2HG
TEL: 01223 826003
FAX: 01332 578360
EMAIL: EASTERN

LUTON
PP: Tray 6, Luton ATE
Dunstable Place
Luton
Beds LU1 2QD
TEL: 01582 403245

NORHAMPTON
PP: D1, St Giles & Derngate ATE
Spring Gardens
Northampton NN1 1LZ
TEL: 01604 255349

NORWICH
PP: RH017 Russel House
St Andrew's Street
Norwich
NR2 4AE
TEL: 01603 281389


KEY AREAS

  • Aylesbury
  • Bedfordshire
  • Bishops Stortford 
  • Cambridgeshire 
  • High Wycombe
  • Hemel Hempstead
  • Luton
  • Milton Keynes
  • Norwich 
  • Norfolk
  • Northampton

London South West and Sussex

Repayment Project Office

STAINES
PP R311, Staines GSC
Fairfield Avenue
Staines
Middlesex TW18 4AB
TEL: 0208 280 471360
EMAIL: STAINES

KEY AREAS

  • Ashford
  • Byfleet
  • Chertsey 
  • Cobham 
  • Ealing
  • Hayes
  • Kingston
  • Richmond
  • Shepherds Bush 
  • Staines
  • Southall
  • Uxbridge 

London North West

Repayment Project Office

 NORTH WEST LONDON
Post Point M2.23 7th floor Tower 2
Colindale House
Edgware Road
Colindale
London
NW9 6LB
TEL:  020 8456 8258
FAX: 020 8205 5700

EMAIL: NORTH WEST LONDON

CITY OF LONDON
Post Point 308/01 Telephone Exchange
74 Shoreditch High street
London
E1 6JN
TEL:  020 7749 8714
FAX: 01908 860 174

EMAIL: CITY OF LONDON

 

KEY AREAS

NORTH WEST LONDON

  • Barnet
  • Bushey
  • ChorleyWood
  • Colindale
  • Cricklewood
  • Edgware
  • Elstree
  • Finchley
  • Garston
  • Golders Green
  • Harlesden
  • Harrow
  • Hatchend
  • Hendon
  • Kenton
  • Kings Langley
  • Mill Hill
  • Northwood
  • Pinner
  • Potters Bar
  • Radlett
  • Stanmore
  • St Albans
  • Watford
  • Welwyn
  • Wembley
  • willesden

CITY OF LONDON

  • Battersea
  • Bayswater
  • Belgravia
  • Bermonsey
  • Bishopsgate
  • Brixton
  • Canonbury
  • Chelsea
  • Clerkenwell
  • Covent Graden
  • Earls Court
  • Euston
  • Faraday
  • Fulham
  • Hampstead
  • Holborn
  • Kensington
  • Lords
  • Marylebone
  • Paddington
  • Shoreditch
  • Southwark
  • Stepney
  • Vauxhall
  • Wapping
  • Westminster Whitehall
 

London, North East & Southend

Repayment Project Office

ILFORD
PP 6/41C
Mill House
11 Ilford Hill
Ilford
Essex
IG1 2BZ
TEL: 020 8477 2100
FAX: 01332 578 929
EMAIL: ILFORD

SOUTHEND
PP 5B.01
Southend Main TE
221 London Road
Westcliff-on-sea
Essex SS0 7BT
Map Area 15
TEL: 01702 377 374
FAX: 01908 860 968
EMAIL: SOUTHEND

 

KEY AREAS

 ILFORD
  • Barking
  • Docklands
  • Hatfield
  • Ilford
  • North & East London
 SOUTHEND
  • Essex
  • Chelmsford
  • Colchester
  • Felixstowe
  • Ipswich
  • Purfleet/Thurrock
  • Romford
  • Southend
  • South Suffolk

  

 

South Coast

Repayment Project Office

BOURNEMOUTH
PP 4030
Telephone Exchange
18-20 Bath Road
Bournemouth
Dorset
BH1 2NR
TEL: 01202 206405
EMAIL: BOURNEMOUTH

BRIGHTON
PP 2.0A
Brighton East TEC/MTW
Freshfield Road
Brighton
East Sussex BN2 0BJ
TEL: 0207 1059098
EMAIL: BRIGHTON

PORTSMOUTH
PP 3004
Central Telephone
Exchange
King Henry 1 Street
Portsmouth
TEL: 020 3251 6530
EMAIL: PORTSMOUTH

SOUTHAMPTON
PP D54
Unit 41 Oriana Way
Nursling Industrial Estate
Nursling
Southampton
SO16 0YU
TEL: 02380 747281
FAX: 02380 735763
EMAIL: SOUTHAMPTON

 

KEY AREAS

 BOURNEMOUTH
  • Andover
  • Bridport
  • Dorchester
  • Lymington
  • Poole
  • Shaftesbury
  • Totton
  • Winchester

BRIGHTON

  • Brighton
  • Crawley
  • Horsham
  • Lewes
  • Littlehampton
  • Seaford 
  • Worthing

PORTSMOUTH

  • Bognor Regis
  • Fareham
  • Havant
  • Isle of Wight
  • Midhurst
  • Petersfield

SOUTHAMPTON

  • Bishops Waltham
  • Chandlers Ford
  • Eastleigh
  • Locks Heath

 

 

 

London South West and Sussex

Repayment Project Office

CRAYFORD
PP 1
Crayford TE
Southwold Road
Bexley
Kent DA5 1NB
TEL: 01322 520675
EMAIL: CRAYFORD

REDHILL
PP 10
Redhill GSC22
Clarendon Road
Redhill
Surrey RH1 1QY
TEL: 01737 786013
EMAIL: REDHILL

 

KEY AREAS

CRAYFORD

  • Addington
  • Addiscombe
  • Beckenham
  • Bexleyheath
  • Bromley
  • Caterham
  • Catford
  • Chislehurst
  • Dartford
  • Deptford
  • Dulwich
  • Eltham
  • Erith
  • Farnborough
  • Greenwich
  • Kidbrooke
  • Lewisham
  • Orpington
  • Penge
  • Purley
  • Sidcup
  • Swanley
  • Woolwich 

REDHILL

  • Banstead
  • Chessington
  • Epsom
  • Gatwick
  • Horley
  • Leatherhead
  • Putney
  • Redhill
  • Reigate
  • Salfords
  • Streatham 
  • Surbiton
  • Sutton 
  • Tulse Hill
  • Wallington
  • Wandsworth 
  • Wimbledon

 

 

EAST KENT

Repayment Project Office

CANTERBURY
PP B402
Becket House
4-6 New Dover Road
Canterbury
Kent CT1 3BB
TEL:  01227 815409
FAX: 01227 763218
EMAIL: CANTERBURY

GILLINGHAM
2nd Floor
Telephone Exchange
Green Street
Gillingham
Kent ME7 5TH
TEL: 01634 287281
FAX: 01634 579006
EMAIL: GILLINGHAM

TUNBRIDGE WELLS
PP GM101, Tunbridge Wells TE
17 St Johns Road
Tunbridge Wells
Kent TN4 9TN
TEL: 01892 702576
FAX: 01892 547800
 

 

KEY AREAS

CANTERBURY

  • Ashford
  • Canterbury
  • Folkestone
  • Margate

GILLINGHAM

  • Chatham
  • Gillingham
  • Gravesend
  • Maidstone
  • Rochester
  • Sittingbourne

TUNBRIDGE WELLS 

  • Bexhill
  • Crowborough
  • Eastbourne
  • Godstone
  • Hastings
  • Paddock Wood
  • Tunbridge Wells
  • Tonbridge
 

 

NORTHERN IRELAND

BT Repayment Project Office

PP TH03.21
MJE16B
Telephone House
45-75 May Street
Belfast
COUNTY ANTRIM
BT1 4NB
TEL: 028 9021 3663
FAX: 028 9021 6087
EMAIL: NORTHERN IRELAND

KEY AREAS

  • Northern Ireland