The Equivalence Management Platform (EMP) is at the heart of our business. Built into the core of its processes is the principle of equal access for all of our customers.
It's the system our customers use to manage the products and services we provide. And it enables our customers to interact with us through a simple set of user interfaces.
As well as offering support for all of our product sets, the EMP provides:
In the documents below, you will find information about the latest key enhancements delivered in R1900 and:
We've improved the EAD process to make it easier and faster. We're installing new systems infrastructure to improve the repair process now and in the future. That means that we'll improve RFT on our legacy platforms by taking advantage of some element management features to automate more of our delivery process.
There is a demand for work to be done outside traditional working hours. This change offers additional flexibility and convenience for your end users, as work can be done outside normal business hours or working days.
The Ethernet Strategic Transformation (EST) programme is about improving the way we design, launch and change our Ethernet products. In a nutshell it's about moving our Ethernet Products from the old legacy platform to the new Strategic platform on the Equivalence Management Platform (EMP).
