If you are a Communications Provider who wants to use Openreach’s portfolio of products, our Customer Establishment Team will help you through the customer establishment process.
This involves activities such as product familiarisation, connecting to Openreach platforms and integration onto our systems. We provide support throughout your establishment from your initial registration through to supporting you to place your initial orders on our live system. You will find further information on the Customer Establishment process along with contact details for the team that manage this on the customer establishment page under Contact us.
Not a Communication Provider? If you want to understand what we do and how we work with our customers visit our Expect Openreach site.