A wayleave is the consent in writing that allows us to carry out work on privately-owned land. It's a written legal agreement between Openreach and the land/property owner that grants us access to install, maintain or repair our network equipment.
The only exception is where the owner is the person requiring the telephone service. In this instance, any Openreach apparatus that needs to be installed is covered under the Customer Service Contract and no wayleave is required.
A wayleave agreement should be obtained prior to installing any Openreach apparatus on a new development, or on private land which is providing service to third parties.
These pages contain frequently asked questions about applying for a wayleave, as well as useful information and contacts.
For answers to the most frequently asked questions about wayleaves, please click below.
For more information and a list of useful wayleaves contacts, please click below.
Below are links to our Wayleave online forms, use these forms to make new In-Situ applications, update your contact details or provide us with your BACs information for faster payment