Protecting our network


Dial before you dig

Our Network Protection Team offers an on-site Dial Before You Dig service providing free professional advice and assistance. This includes locating and marking the position of our equipment within your proposed site where possible and if necessary.

Advance notice is required to enable us to schedule our site visit. In the event of emergency works we will always do everything we can to meet your timescales.

Ultimately, it's in your interest to involve Openreach in your work scheme right from the start. A simple site visit could save you a great deal of time, money and inconvenience.

Leaving it until work has started may result in a serious delay to your programme, and costly damage to an invaluable national resource.

Get in touch

To arrange a Dial Before You Dig site visit, email dbyd@openreach.co.uk.

For requests for on-site location and mark-up, please download and complete Multiple location and markup requests spreadsheet, then email it to dbyd@openreach.co.uk. 

Alternatively, if you need to locate the whereabouts of Openreach equipment on a regular, on-going basis, it may be quicker to use our Maps by Email service here.


Multiple location and markup requests