Got a detailed plan?

Make the Openreach newSite office your first port of call.

The newSites team is here to assist you in providing a communications network to meet your customers' needs. We will help you at every stage of your development.

Openreach is the preferred supplier in the communications market and by working closely with you we can design and build the network which ensures your customers have access to the latest services offered by these suppliers.

At outline planning stage or when permission has been granted, our designers can look at your initial proposals, outline main routes for Openreach cables, and provide all that is necessary for you to plan supplies to your development. Openreach will require a minimum of four weeks notice before on-site work commences. This will allow for the proposed lay-out to be planned. If this notice period is not given, than a charge may be levied for a premium service.

To enable us to provide a proposed lay-out we require you to supply your local newSite office with:

• Details of your site location and a clean scaled layout plan that includes plot numbers.
• Floor plans for all the properties on the development.
• Proposed site start date and proposed first occupancy date or when the first telephone line will be required i.e. lift lines, as these are usually required quite early in the construction phase.

Once Openreach newSites has received the final plan of your site, we will endeavour to issue you with layout proposals four weeks prior to your intended site start date. If you require a layout more then four weeks ahead, or for costing purposes, a charge will be applied. Once a designed layout of the Openreach infrastructure has been provided, all subsequent requests for revisions or amendments will be charged for.

If your work is likely to affect existing Openreach plant - for instance where your site interfaces with the existing public highway - you should contact our Network Alterations team to discuss the possible cost implications.