Payment policies and HBF agreement
Payment for the construction and installation of the Openreach network on new developments may be made on a per unit basis, at a rate agreed between Openreach and the House Builders Federation (HBF).
Work on new sites is subject to the terms and conditions outlined in this downloadable contract document:
New sites contract document
If the quality of work falls below the required standard, the new sites representative (NSR) will issue the developer with a remedial/snagging list. When all remedial work has been completed to the quality standards, the sign-off will take place and the contract payment can be progressed.
Certain developments are eligible for payment. Please contact your dedicated new sites representative if you wish to discuss this further.
Openreach will make payments for all sites of 11 or more plots providing that the quality standards are met on completion. For developments of more than 25 plots, Openreach will pay invoices for blocks of 25 completed plots or for the final number of plots if less than 25 remain.
Paying invoices in a timely manner
Payment of invoices from you are subject to the following four-step process. Please follow these steps to ensure that invoices are paid in a timely manner:
- Before the developer submits any invoice, they must arrange for a Quality Statement to be signed off by their new sites representative (NSR). The NSR will then arrange a meeting on site and ensure that all work meets the standards set out in the contract. No payment will be made if the standards are not met.
- Once the Quality Statement has been signed off, the developer can submit their invoice to BT Accounts Payable. The invoice must quote the following:
- The appropriate purchase order and/or contract number (as agreed)
- The Openreach NSI reference number
The number of plots involved and the unit cost per plot
Ensure invoices are addressed to the correct legal entity, which should always contain the name "British Telecommunications plc".
- Please ensure a full tax invoice additionally includes the following:
- An identifying number [invoice number]
- BT's name and address
- The time of the supply
- The date of issue
- Your company's name and address and VAT registration number if applicable (Please note that the address should match that in the original purchase order, otherwise there will be a delay in payment as a new purchase order may be required)
- Total charge exclusive of VAT and the rate of VAT
- Any discount including rate of discount
- The total VAT payabl
You should also ensure that you have supplied all the relevant information to BT Accounts Payable associated with HMRC's CIS scheme (Construction Industry Scheme) including your Unique Tax Reference (UTR) details.
- Unless you are advised otherwise on the purchase order, please ensure all invoices are addressed in full to:
BT Accounts Payable
Openreach Housing Estates
PO Box 378
Parkway Business Centre
Further information on what should be included on the invoice can be found on the "Selling 2 BT" website at:
Contract for new site development