Help & Support

Help & Support

Can't find what you're looking for?

We're here to help you. If you need any help, login to the portal and contact us at the email address provided and we'll guide you.

How to guides

In this section you will find training and support materials for products and applications.

The Openreach portal

In this section you'll find a round-up of what's what on the portal, as well as a number of computer based training videos to help you guide you around.

Openreach news feeds

In this section you can find out how to subscribe to the Openreach news feeds you want delivered to your Internet Explorer (IE) browser, its news reader, or your Outlook email account.

Frequently asked questions

Click 'more' to access the FAQ section.