Tell us something about our network

We want to know immediately if you think that any part of our network (outside the boundary of your property) has the potential to be a danger to the general public, if you notice that it has been damaged, or to report unsafe or messy Openreach worksites. We'd like you to call us on 0800 0232023 if you spot any of the following so we can attend to it quickly:

  • Damaged underground cables (typically caused by mechanical diggers in built-up areas)
  • Loose cables or cables dangling from telephone poles
  • Damaged green cabinets and/or open doors on them
  • Damaged telephone poles (e.g. poles leaning at awkward angles, or poles that have been completely smashed to the ground)
  • Loose, cracked or missing manhole covers

We also want to know if any of our work in progress or recently completed, concerns you as follows:

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