Each day during a normal working week, our team of 21,000 engineers visits 11,000 homes and offices - to install new lines, upgrade existing lines and fix faulty ones. They also climb up (and down) the equivalent of Mount Everest on a daily basis, while maintaining the overhead and underground cables serving 28 million lines nationwide.
As a team, we take great pride in our work and strive for perfection in everything we do and say. However, we're only human. We expect you to tell us when our actions and behaviours are less than perfect.
