Most of BT's general waste doesn't go directly to landfill. It's sent to either materials recovery facility depots or waste transfer stations where off-site segregation is carried out.
In 2008 Openreach signed up to the Waste and Resources Action Programme(WRAP - http://wrap.org.uk/) which supports us in our aims to reduce waste sent to landfill and our CO2 emissions.
As a result of a new general waste contract in 2010, our performance in this has improved significantly and we have introduced more environmentally efficient disposal channels.
We've made significant headway in this area, and in 2010/11:
If you would like to know more about our sustainability work, please contact our sustainability team.