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Top 10 questions
- 1. What is Openreach?
- 2. Who are your customers?
- 3. Can consumers and businesses buy directly from Openreach?
- 4. Do you have competitors?
- 5. Do you really treat BT like any other customer?
- 6. What does 'equivalence' mean?
- 7. What does 'improving service' look like?
- 8. How do people know this is happening?
- 9. Why should businesses and residential customers be interested in this internal BT structural set-up?
- 10. What was the Ofcom Telecoms Strategic Review (TSR) which led to Openreach's creation and why is it important?