Openreach and the community

Corporate Social Responsibility

Corporate Social Responsibility (CSR) encourages organisations like Openreach to use their core competencies to make a significant contribution to the communities in which they operate.

BT Group, as a whole, aims to be at the heart of a society that is communications and information-rich – and in which everyone, has access to the benefits of improved communications.

Openreach's CSR policy

Seeking to support BT Group strategy through:

Sustainable economic growth

• enabling the spread of Broadband infrastructure through delivery of reliable products and services
• developing portal/web capability
• ensuring a level playing field / fair competition though equivalent behaviour
  

Tackling climate change/ environmental degradation

• ensuring responsible environmental management of fleet & buildings
• enabling travel substitution via teleworking, teleconferencing
• improving efficiencies in time allocation /reduced mileage through patch management
• utilising environmentally friendly energy where possible
  

More inclusive society

• promoting diversity in recruitment - recruit the best people for the job
• helping develop skills for individual societal inclusion
• participating in key government initiatives, e.g. apprenticeship programmes
• driving continual improvement in the network so Communications Providers can deliver better products and services to end users
• supporting young people in the UK to develop the skills necessary to communicate effectively and with confidence

Our objectives

• Raise positive awareness of Openreach among end users.
• Support BT Group in meeting its wider social and environmental commitments and assist it in being a good global and corporate citizen.
• Develop a long term, sustainable programme of community activity that engages and involves Openreach employees and builds a sense of pride in the public face of Openreach.